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Last updated: 4/28/2020

Sweet Home Vacation Getaways' highest priority is the health and safety of our guests, homeowners, and the local community.

As we respond to Governor Brown's Stay Home, Save Lives Order (HERE), we are not accepting any reservations for travel to the Central Oregon Coast between now and June 1st.

We will continue to monitor and navigate this dynamic situation together. We know that you have lots of questions, and we appreciate your patience as we try to find solutions to your individual situation.

Guest reservations

If you're planning a future trip, we're currently accepting bookings with reservation dates of June 1st or later. For safety reasons, we are temporarily suspending our signature in-person check-in service and doing in-depth cleanings between guests. We recognize that the current circumstances are challenging for everyone, so we have implemented more flexible policies to support our guests.

Changing or canceling an upcoming trip

While our mission is to provide guests with exceptional vacation experiences, we understand that many other important factors might affect your decision about where and when you travel.

Your quickest option is to get 110% of your full reservation cost as a credit for a future stay. You can claim your credit in less than a minute and use it at any Sweet Home when you're ready to travel.

Additional Options

Under the updated policies currently in place, you have the following options:

  • Change your reservation and book any Sweet Home now (with no change fee). Note: if the new reservation cost is higher, you’ll only pay the difference.
  • Cancel your reservation online in exchange for a full 110% credit (with no change fee) to be used for a future reservation.
  • If your reservation check-in date is 30 or more days from today, cancel for a refund minus a 10% service charge in accordance with our standard cancellation policy. *Reservations made on a third-party site (such as Airbnb or Vrbo) may be subject to that channel’s terms and conditions if they differ from Sweet Homes. Please check the site where you originally booked your trip.

We're here for you.

Our experienced vacation planners are prepared to answer your questions and can be reached during business hours at 1-800-519-0437 or info@sweethomesrentals.com. Due to high call volume, we advise you to email rather than call if your reservation is more than 30 days away.

Professional Housekeeping

Relax with our So-Clean Guarantee : Our Sweet Homes are industry leaders in cleanliness with protocols that exceed CDC guidelines. Our well-trained professional cleaners clean and disinfect each home before our guests arrive, guaranteeing you a fresh and worry-free stay.

We'll get through this, together

Our thoughts are with you and your family during this time, and Sweet Homes is here to support you.

We are continuing to closely monitor this situation as it develops. We'll update this page as new information becomes available.

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